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Technical Support Lost/Misplaced Password |
Frequently Asked Questions
1. What is Meditrek? Why is it necessary?
The New Jersey Medical School (NJMS) is required to document the clinical experiences of the medical students throughout their four years. The main goal was defined in accordance with the LCME requirements. The LCME (Liaison Committee on Medical Education) requires medical schools to balance the exposure of the students to core curriculum content during clinical experiences. That is achieved by the use of Meditrek, a web based system to collect, store, summarize and report all of the students’ clinical cases.
2. What is the latest version of the Meditrek Upload Utility?
Meditrek Upload Utility v 2.9 is the latest version available.
3. Can I edit a form even if it has been uploaded?
Yes, Login to Meditrek website . From your Welcome page select the “Records” icon next to “Patient Encounter Log Form.” Look up the list on “Records” column. Select the form you would like to edit.
4. How do I print my patient records?
You may use the Copy and Paste function in your PC to MS Word or Excel and print.
5. I can’t find the Physician’s name on the attending list. What should I do?
Send an email to the clerkship administrator. Mention that there’s a missing preceptor/physician’s name. Please include the name and office location of the preceptor/physician on your email . Meditrek support processes such request on the same day.
6. Who do I contact if I lost/misplace my username and password?
Joanne Garcenila-Calinao: garcenjv@umdnj.edu
Courtney Terry-Lewis: terryce@umdnj.edu
7. Who do I contact if I have questions or concerns about Meditrek?
Technology Support Services: njmsts@umdnj.edu Meditrek support email : support@hsoft.org Phone: 1-215-337-9080
8. How do I access Meditrek using cell phone with browser and Smartphone?
9. What version of Internet Explorer is recommended to use Meditrek?
Microsoft Internet Explorer, version 6.0 or higher.